Sunday, May 27, 2007

Outlook and my PDA on Vista - "Beta" Frustrations

About every one to two weeks I clean up my calendar. Sometimes I do this on my Windows Mobile 5 PDA (Verizon Audiovox/HTC XV6700), occasionally I will do it on Airset.com (my online calendar that sync's with my Outlook calendar and contacts). Mostly, however, I do this on my laptop computer in Outlook -- which is the fastest at making such changes. It is one of only a couple things that I open Outlook for, as I have otherwise weaned myself off of using it (see my previous posts).

So I cleaned up my calendar two nights ago and then synced the changes to my PDA. HOWEVER, the changes that I made did not appear on my PDA, even though my computer said that the sync was "successful." The changes did appear in Airset, but after several attempts and re-boots, nothing new was showing up on my XV6700! What happened?!?!

I did a search today and found Mel Sampat's blog about a recent Vista update (RC1), and how that update did not update the Windows Mobile Device Center (WMDC), and how you had to do the update manually. Guessing that this might be my problem, I uninstalled the my current version of WMDC and downloaded and installed the new version (6.0).

Well that fixed the syncing problem, sort of. All new entries were now syncing. However, to get an entry that I made a couple of days ago, I had to change it in someway and then it would sync. Otherwise it was only on one device and not on the other.

I dragged every item that appeared in Outlook on my laptop, but not on my PDA to an adjacent time slot, and it would then appear on the PDA. By doing this, I found that this problem has been an issue for the past 2 weeks, but I had not notice, probably because I had been so busy. And no one at Microsoft informed me or apparently has tried to fix it.

The bigger hassle was changing entries on the PDA that were not in Outlook (or Airset). That was much more time consuming, having to open each one up individually. I also ended up with some duplicate entries along the way, and I hope I did not miss anything out in the more distant future.

Until this issue arose, I had been a very happy camper. I had been able to sync my PDA with WMDC in Vista without any problems. Previously, I was constantly having problems with ActiveSync in Windows XP, and except for this RC1 update issue, syncing has been working great with WMDC. Hopefully I really did fix this problem with the WMDC update install.

I just wonder how many other people out there think they are syncing their PDAs, when they are not; how long it will take them to figure this out; and what kind of frustration they will go through to find an answer to this problem. Just another sign that Vista really is a Beta product -- but they that was how I felt about ActiveSync in XP!

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